Client Portal
If portal access is enabled for your project, use it to review the records and tools made available for that job. Available features depend on the current provider configuration.
Access Your Portal
Log in to view your project details and documents.
Log In to PortalNeed help? Call us or email support
What Your Portal May Include
The records and actions shown depend on your project and the provider features currently enabled.
Project Progress
See project milestones or updates when they have been published to your account.
Estimates & Invoices
Review estimates, proposals, invoices, or payment history when those records are shared through the portal.
Easy Payments
Use available provider-controlled payment methods only after confirming the expected account and transaction details.
Documents & Photos
Access the project documents or photos that have been published to your account.
Direct Messaging
Use portal messaging when enabled; continue to use the communication method identified for urgent or time-sensitive decisions.
Schedule & Appointments
View appointments or scheduling information when those tools are enabled for your project.
How to Access Your Portal
Check Your Email
If portal access is enabled, we will send an invitation or provider access link to the email address associated with your project.
Create Your Account
Follow the instructions in that provider email and use the same email address where you received the invitation.
Log In Anytime
After setup, use the provider login to view the information currently shared with your account.
Portal FAQ
First, check your spam or junk folder for the provider invitation. If portal access was included for your project and you still cannot find it, call us at (214) 218-6693 so we can confirm the email address and access status.
If the current provider login offers “Forgot Password,” follow its instructions and check your spam or junk folder. Delivery and recovery timing are controlled by the provider; contact us if you need the project’s current access path confirmed.
Access for additional household members depends on the provider and project setup. Ask us before sharing credentials so we can confirm the appropriate access method.
The portal provider controls account security and any available payment processing. Before entering payment information, confirm that the page is the expected Housecall Pro portal and review the provider's current security and privacy information.
Follow the instructions included with the estimate. If online approval is enabled, review the complete document and use the provider's approval control; otherwise, use the written acceptance method stated in the estimate.
The portal is an additional record channel, not a replacement for the contact method agreed for your project. Confirm urgent questions or decisions directly rather than assuming a portal message was seen immediately.
Not a Client Yet?
Start your remodeling journey with a free estimate. Once your project begins, you'll get full portal access.
